Contact

Contact us

Questions about fit, an order, or your Rudie? We are a small team and we read every message, usually back within one business day. Prefer email? Reach us any time at hello@rudie.com.au.

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Good to know

Quick answers

Where is my order?

Order before 6:00pm NZDT on a weekday for same-business-day dispatch. Orders placed after the cutoff, on weekends or NZ public holidays dispatch the next business day. Standard shipping to New Zealand is NZ$9, or free on orders of NZ$90 or more after discounts. Delivery times vary by destination and carrier; contact hello@rudie.com.au for help with an estimate. Tracking is sent by email.

Can I return or exchange?

For hygiene reasons, period underwear can only be returned if unworn with tags and the hygiene seal intact. The bralette can be returned within 30 days if unworn with tags. Email us and we'll help.

What size should I choose?

Choose your usual underwear size. Rudie runs in sizes 6 to 14, with a size guide on every product page.

How do I care for my Rudie?

Rinse cold after wear, machine wash cold on gentle and line dry. No fabric softener, bleach or tumble dry.

How does Bundle & Save work?

Add more pairs and the discount applies automatically at checkout: 3+ saves 15%, 6+ saves 25%. Mix any styles and sizes.

Why Rudie

92% organic bamboo

Leakproof gusset

Reusable for years

No-dig comfort

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